Quo, Inc. is seeking a Senior Customer Experience (CX) Analyst to lead the analytics function for Customer Experience.
You will own CX data strategy, BI, operational analytics, capacity planning, forecasting, and executive reporting. You will transform large volumes of data into actionable insights to improve customer outcomes and drive business growth, partnering with CX, Finance, and Data teams to keep CX data-driven and aligned with company performance.
📌 CX Analytics Lead: Growth, AI Insights & Equity (Ottawa)
🏢 Quo
📍 Ottawa
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