It's maximizing your potential in a high-performance culture.It's elevating your world — and the world of those who love and will love Aritzia.With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, Current York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. THE TEAMThe mission of the Customer Department is to deeply understand our customers, create programs and enablers to activate customer value, and advocate for the customer across our channels.THE ROLEAs the Senior Manager/Manager, Loyalty, you will lead the team to:Lead the design, delivery, and evolution of loyalty initiatives, including benefits, promotions, campaigns, and program enhancements.Monitor program performance and partner with cross-functional teams to optimize capabilities, grow member engagement, retention, and value.THE QUALIFICATIONSThe Senior Manager/Manager, Loyalty has:Proven skills, certifications, education and/or experience in:Strong background in Marketing, Customer Experience strategy and delivery, enterprise-scale program management, or related fields.Experience in retail, brand, or CPG environments and/or managing loyalty, membership, rewards, or customer engagement programs is an asset.Experience leading end-to-end execution of complex cross-functional initiatives, from planning and launch through adoption and optimization.A commitment to learn and apply Aritzia's Values and Business and People Leadership principlesThe ability to collaborate fluently with cross-functional partnersA commitment to quality and investing in results that add value to the businessTHE COMPENSATIONAt Aritzia,



we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.Or our exclusive private shopping events?

Baby Leave

Program — We provide up to 16 weeks of paid time to support you and your growing family.Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training.

Aritzia Virtual

Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.They’re also dog friendly. Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

📌 Digital - Senior Manager/Manager, Loyalty (Vancouver)
🏢 Aritzia
📍 Vancouver