Tru Cooperative Bank is seeking a Director, Dynamics CRM & Member Engagement to lead the strategy and delivery of our CRM platform, including Dynamics 365 CRM, Contact Center, and Customer Insights. You will translate business goals into a multi-year roadmap guiding cross-functional teams to deliver personalized member experiences.
We value deep CRM expertise in financial services, robust leadership, and the ability to align IT with frontline needs, driving data-driven engagement and AI-enabled