Elevate partner success with Sherweb as the Director of Partner Onboarding. Lead a high-impact hybrid role focusing on onboarding strategies, partner engagement, and operational excellence. This leadership position reports to the VP of Customer Support, overseeing Sherweb’s partner onboarding journey from contract to activation.
You will ensure partners are well-equipped and confident for long-term growth while managing interactions between cross-functional teams to streamline the onboarding process. Key Responsibilities:
- Own the end-to-end onboarding strategy across partner segments
- Ensure consistent, high-quality onboarding execution
- Establish transparent handoffs between departments
- Drive partner activation milestones and transformational journeys
- Foster continuous improvement in onboarding processes
Requirements:
- 7–10+ years in Customer Success or Partner Enablement
- Strong strategic and operational skill set
- Exceptional communicator and cross-functional influencer
- Technical knowledge of cloud services preferable
- Bilingual in English and French required
Lead partner onboarding initiatives to enhance engagement, deliver quick value, and ensure growth at Sherweb.
📌 Director of Partner Onboarding at Sherweb (Sherbrooke)
🏢 SherWeb
📍 Sherbrooke
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