Lead retail excellence at Birks as Director, Retail Stores for the Greater Toronto Area. Drive sales, team engagement, and operational success across luxury and prestige banners. As a key leader at Birks, you will oversee all retail operations in the GTA, ensuring alignment with strategic objectives and brand standards.

Your performance will shape regional sales growth and departmental profitability while fostering a culture of accountability and collaboration. You’ll engage closely with store Directors and management teams to cultivate leadership talent and enhance customer experience. Key Responsibilities:

- Achieve sales and profitability targets regionally
- Develop regional profit and expense plans
- Analyze sales trends and market conditions
- Implement initiatives that enhance operations
- Coach and develop management talent across stores

Requirements:

- 8 years of relevant experience
- Experience with luxury or prestige retail
- Solid communication skills for senior engagement
- Bachelor degree in related field
- Proven record in managing multiple retail banners

Drive excellence in luxury retail operations by leading teams and implementing impactful strategies at Birks.

📌 Director, Retail Operations in GTA (Toronto)
🏢 Maison Birks
📍 Toronto