Elevate the customer journey as a Growth Marketing Manager at Gorgias, specializing in lifecycle marketing strategies. This pivotal role focuses on driving customer success through intelligent engagement. You will optimize customer interactions across all stages of their journey, from activation to renewal.

Your role will require a hands-on approach with CRM systems alongside strategic marketing expertise. Oversee customer lifecycle from onboarding to renewal Design and implement triggered marketing campaigns Create strategies for customer retention and churn reduction Work with Marketing Operations on tech infrastructure 5+ years in lifecycle or customer marketing experience ~ Proficiency with CRM platforms like Hubspot ~ Robust data-driven decision-making skills ~ Focused on continuous improvement of existing practices Contribute to Gorgias' mission by optimizing customer experiences and enhancing engagement through innovative marketing strategies.

📌 Growth Marketing Manager for Customer Journey (Toronto)
🏢 Gorgias
📍 Toronto