Now Hiring: Host/Hostess/Server at Chuck's Roadhouse Bar and Grill!

Are you a people person with a passion for hospitality? Chuck’s Roadhouse Bar and Grill is looking for an enthusiastic Host/Hostess/Server to join our dynamic team. As part of our vibrant atmosphere, you’ll help provide an outstanding guest experience in a high-energy environment, all while delivering exceptional service.

About Us: With a spacious dining area of 200 seats, Chuck’s Roadhouse is known for our great food, amazing drinks, and laid-back vibe. We're committed to creating a welcoming environment where both our guests and team members can have a great time. As a Host/Hostess/Server, you’ll play a key role in ensuring every guest feels valued and receives top-notch service.

Job Responsibilities:

- Host/Hostess Duties:
- Greet guests warmly and escort them to their tables
- Manage the waitlist and seating arrangements efficiently, balancing customer flow
- Provide accurate wait time estimates and ensure guests are seated in a timely manner
- Handle guest inquiries and resolve any seating concerns with a positive attitude
- Maintain a clean and organized front-of-house area
- Server Duties:
- Take food and drink orders accurately and efficiently
- Provide menu recommendations, answer questions, and ensure guests' needs are met
- Deliver food and beverages in a timely manner, ensuring quality and presentation
- Upsell food and drinks while maintaining a positive guest experience
- Clear and clean tables promptly while keeping a tidy section
- Ensure guest satisfaction throughout their dining experience, handling any concerns or requests

What We’re Looking For:

- Previous experience in a similar role (preferred but not required)
- Excellent communication and interpersonal skills




- Ability to multitask in a fast-paced environment
- Strong customer service skills and a positive attitude
- Team player with a can-do attitude
- Ability to stand for long periods and carry heavy trays (up to 25 lbs)
- Ability to work nights, weekends, and holidays as needed
- Smart Serve Certification (required for serving alcohol)

Why Chuck’s?

- Competitive wages & tips
- A fun and energetic work environment
- Opportunities for growth and advancement within the company
- Flexible scheduling
- Supportive team atmosphere where everyone contributes to success
- Paid training and development

How to Apply: If you're a dedicated, friendly individual who thrives in a busy workplace and is passionate about providing an excellent guest experience, we'd love to meet you! To apply, please send your resume on indeed or in person at Chuck’s Roadhouse Bar and Grill Carlingview. Join our team at Chuck’s Roadhouse and be a part of something special! We look forward to meeting you.

Job Types: Full-time, Part-time, Permanent, Seasonal

Pay: From $17.60 per hour

Benefits

- Store discount

Work Location: In person

Duties

- Greet guests in a happy, upbeat manner as they come through our doors, setting the tempo for the amazing service they're about to receive
- Prepare and serve alcoholic and non-alcoholic beverages following company specs
- Suggest new menu items to guests,



asking questions to understand their palate and recommending classics to fulfill their individual needs and wants
- Respond quickly to any requests from guests in a professional and polite manner
- Maintain cleanliness of the bar area and adhere to all food safety regulations
- Handle cash and credit transactions using our POS system
- Monitoring and restocking bar/server inventory and supplies, placing orders as needed
- Collaborate with the kitchen team to ensure timely service
- Check guest identification to verify age and guarantee they are of legal drinking
- Control labour efficiently, constantly monitoring staffing levels and business needs
- Monitor the restaurants atmosphere by adjusting the light system, music level and appropriate TV events being broadcast.
- Monitor guest comments and feedback
- Ensure that the dining room is setup and consistently maintained
- Assists in training when necessary.
- Direct and monitor side duties.
- Opening and closing procedures.

Experience

- Previous experience in Bartending, Serving and Supervising
- Knowledge of food safety guidelines and regulations
- Strong customer service skills with the ability to engage with patrons
- Proficiency in basic math for handling transactions
- Excellent time management skills to handle busy periods efficiently
- Familiarity with restaurant operations and food service industry practices

Job Types: Full-time, Part-time, Permanent Pay: $17.60-$20.00 per hour

Benefits

- Discounted or free food
- On-site parking

Experience:
- Serving: 2 years (required)
- Supervising: 1 year (required)

Language:
- English (required)

Licence/Certification:
- Smart Serve (required)

Work Location: In person

📌 Host/Hostess (Etobicoke)
🏢 Chucks Roadhouse Bar u0026 Grill Airport
📍 Etobicoke