Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences. Hyatt is a place where high expectations are not just met – they are exceeded. WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT HYATT vancouver downtown alberni?

- Extended Health and Dental benefits for you and your dependents 30 days after joining

- Employer RRSP Matching Contributions
- Paid medical days and personal days
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Tuition reimbursement program and career development program, Leading@Hyatt
- Wellbeing Programs such as Headspace

Hyatt Vancouver Downtown Alberni is undergoing a multi-million-dollar redesign to elevate our guestrooms, residential-style lobby, public spaces, and spa, and will transition to the Park Hyatt brand in 2027. We are seeking dedicated guest service oriented full-time Housekeeping Coordinator to join the Housekeeping department.

This candidate must be detail-oriented and meticulous in upholding Hyatt cleanliness standards, while demonstrating strong interpersonal and verbal communication skills and a genuine commitment to delivering a refined, luxury-level guest experience.

Key responsibilities include, but are not limited to:

- Coordinate and monitor weekly and daily schedules to ensure correct staffing levels.
- Monitor the HOTSOS system to ensure requests are completed in a timely manner.
- Rooms, public area, back of house inspection with focus on Hyatt cleanliness, Five Star Forbes and Five Diamond AAA service standards.
- Assist with office duties such as morning and evening task assignment, Lost and found tracking, storage, guest retrieval, release and disposal.
- Monitoring guest,



operating, linen and cleaning supply levels with bi-weekly, monthly and quarterly inventories.
- Maintain a safe working environment through the prevention of accidents.
- Facilitate inter-departmental communication to effectively provide guest support.
- Monitor and act on special requests as needed, VIPs, special needs rooms, etc.
- Performs other adhoc duties and responsibilities as required.
- Assisting with administering new policies and any recent learning assignment/completion

Salary Range: 63,000 - 67,000 annual Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

Qualifications

- Demonstrates a genuine passion for delivering thoughtful, personalized service in a fast-paced luxury hospitality environment.
- Must be available to work a variety of shifts and flexible hours based on business needs.
- Possesses excellent verbal and written communication skills, with the ability to interact professionally with guests, colleagues, and leaders.
- Demonstrates strong guest service skills and a commitment to creating refined, seamless, and memorable guest experiences.
- Maintains a polished, professional, fair, and composed presence at all times.
- Comfortable communicating with a diverse group of individuals and adapting communication style as appropriate.
- Possesses excellent organizational, time management, and attention-to-detail skills.
- Able to manage multiple priorities while maintaining accuracy and service standards.
- Previous experience with HotSOS and/or REX is preferred.
- Previous experience in a luxury hotel or upscale hospitality environment is preferred.
- Working knowledge of a unionized workforce is an asset.

📌 Housekeeping Coordinator (Vancouver)
🏢 Hyatt
📍 Vancouver