Job Title: IT Systems Administrator

ONroute operates 22 convenient travel plazas along Highways 400 and 401 in Ontario, open 24/7/365. We provide travellers with fresh food and beverage options, fuel, and amenities to improve their road trip experiences. Through strong brand partnerships and a guest-first mindset, we are building the future of roadside hospitality in Ontario.

Reporting to the Chief Financial Officer, as the IT Administrator, you will ensure the stability, security, and efficient operation of ONroute’s IT infrastructure. You will oversee the installation, configuration, and optimization of our servers, networks, and hardware. As a key technical resource, your initiative-taking monitoring and troubleshooting will directly support our plaza and resource centre teams and ensure a seamless guest experience.

Maintain day-to-day operations, configuration, and optimization of servers, networks, telephony, and peripheral equipment.

Own the performance, standardization, and uptime of POS systems and kiosks across all 22 plazas to ensure seamless transactions.

Collaboration & Support: Partner with the resource centre, operations, and brand teams to support POS enhancements, system integrations, and ticketing escalations.

Consult with third-party vendors and managed service providers for hardware procurement, telecommunications, and network support.

Implement and enforce IT procedures, audit-appropriate technical controls, and cybersecurity programs.

Maintain an accurate IT asset inventory and document system configurations,



changes, and fixes.

University degree or College diploma in IT, Computer Science, or a related field.

5-8 years of progressive IT experience, including infrastructure and systems management.

Proven experience supporting large, multi-site environments and POS systems (strongly preferred).

Ability to work on-site at least 3 days per week (office/plazas) and travel regularly to plaza locations across Ontario.

Availability to manage on-call, after-hours assistance, and emergency IT incidents as needed.

Technical Knowledge & Skills Networking: Experience managing network infrastructure (firewalls, switches, WAPs, VPN).

Strong skills in Azure hybrid cloud infrastructure and Microsoft 365 tenant administration.

Proficiency in Windows OS (2012+), Active Directory/Entra, DNS, DHCP, and virtualization (VMWare, Hyper-V).

Data & Security: Ability to explain complex technical issues to non-technical stakeholders and partner effectively with external vendors.

Solid alignment with teamwork, diversity, inclusion, and mutual respect.

Inclusion and Accommodation We value team members with diverse backgrounds and experiences, as we believe it makes our company a better place to work and for our customers to experience. We welcome all applicants and offer r easonable accommodations for people with disabilities upon request throughout the hiring process.

ONroute is recognized under the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP) #

📌 ICT System Administrator/Support (Mississauga)
🏢 ONroute
📍 Mississauga