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The Opportunity

Job Summary

We are seeking a detail-oriented BiIingual Insurance Processor to join our operations team. In this role, you will manage insurance documentation, verify policy details, process applications, and ensure all records meet regulatory compliance standards. You will serve as a key administrative link between insurance agents, and policyholders to ensure accurate, timely processing.

Key Responsibilities

- Application & Policy Processing: Review, verify, and input new insurance applications, policy renewals, cancellations, and endorsements into the management system.
- Documentation & Records: Maintain digital policy files, ensuring all required documents (medical reports, inspection reports, financial records) are collected and filed accurately.
- Data Verification: Check client data for completeness and accuracy, cross-referencing information against company standards and state/national guidelines.
- Underwriting Support: Prepare policy files for underwriting review, highlighting missing data or potential discrepancies.
- Client & Agent Assistance: Respond to routine inquiries from agents, brokers, and policyholders regarding policy status, premium payments, and basic documentation needs.
- Compliance & Auditing: Adhere strictly to insurance regulations, privacy laws (e.g., HIPAA/GLBA), and internal quality control guidelines.

Qualifications

- Fluently Bilingual - English and French




- Education: High school diploma or equivalent required
- Experience: No expeirence required
- Technical Skills: Proficiency with Microsoft Office (Excel, Word, Outlook) and agency management systems (e.g., AMS360, Applied Epic, or similar CRM software).

Skills:

- Fluently Bilingual in French and English
- Exceptional attention to detail and high data-entry accuracy.
- Strong written and verbal communication skills.
- Ability to prioritize tasks in a fast-paced, deadline-driven environment.
- Nice to have: basic understanding of insurance terminology (Property & Housing , or Commercial lines).

Benefits & Compensation
- Health, Dental, and Vision Insurance Benefiits
- RRSP with company match
- Paid Time Off (PTO) & Sick Paid Time Off
- Career development and licensing support opportunities
- And much more! (volunteering hours, appointment time, accrued time off, etc.)

Come Join a Winning Team!

We're looking for

Core Skills

Bilingual Typing Processing Office Administration Insurance French English Data Management Data Entry Excel

A little bit about us

Vienneau Insurance Ltd / Assurance Vienneau Ltée

Leading New Brunswick based independent insurance broker. With experts in all lines of insurance, including: Home, Auto, Commercial, Surety, Life, and Group Benefits. Five NB locations to serve you better.

📌 Insurance Processor (Shediac)
🏢 Vienneau Insurance / Assurance Vienneau Ltée
📍 Shediac