Hansen Industries Ltd. is looking to hire an IT Support Technician to join our IT department.

This position works closely with the IT Lead to support the day-to-day technology needs of employees across our office, engineering, warehouse, and production environments.

This position is ideal for someone early in their IT career who enjoys hands-on technical work and wants to gain experience supporting technology in a manufacturing environment.

RESPONSIBILITIES

· Prepare and deploy desktop computers, laptops, monitors, docks, and peripherals.

· Assist with employee onboarding and workstation setup.

· Receive, organize, and prepare incoming IT equipment for deployment.

· Maintain inventory of computers, monitors, printers, and other IT equipment.

· Asset tagging and equipment tracking.

· Replace toner cartridges and maintain printer and copier supplies.

· Support printers, copiers, and label printers.

· Install, label, terminate, and test network cabling.

· Maintain patch panels and network closet organization.

· Assist employees with Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.

· Troubleshoot common workstation, software, and peripheral issues.

· Coordinate with the IT Lead on support requests and projects.

The successful candidate should be comfortable performing hands-on work, including computer deployments, printer maintenance, equipment moves, and network cabling installations.

SKILLS REQUIRED

· Diploma, certificate,



or equivalent experience in Information Technology.

· 1-3 years of IT support experience preferred.

· Experience supporting Windows PCs and peripherals.

· Familiarity with Microsoft 365 applications.

· Experience terminating and testing network cabling is an asset.

· Strong troubleshooting and problem-solving skills.

· Valuable communication and customer service skills.

· Ability to work independently and manage priorities.

· Valid driver's license.

WORKING HOURS

· Monday to Friday

· 8:30 AM to 5:00 PM

OUR BENEFITS

· Comprehensive Group Health and Dental Benefit Plan with Health Care Spending Account.

· RRSP

· Profit Sharing (if profitable).

· Employee Training (Internal and External).

· Tuition and Professional Fees Reimbursement.

· Employee Referral Bonus Program.

OUR COMPANY

Hansen Industries Ltd. is a precision sheet metal, machining, and stamping company located in Richmond, BC. We manufacture precision metal parts for high-tech companies and have been in business for over 50 years.

Visit www.hanind.com to learn more about us.

Pay: $55,000.00-$60,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Profit sharing
- Tuition reimbursement
- Vision care

Work Location: In person

📌 IT Assistant (Richmond)
🏢 Hansen Industries
📍 Richmond