Ensure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assist room attendants in order to maintain a high level of quality and guest satisfaction. MAIN DUTIES 1. Stock linen closets with amenities and supplies for room attendants; which may include taking supplies directly to room attendants.

- Empty room attendant carts of soiled linen and trash.
- Clean and remove spots from corridor walls and doors in public areas. Polish and clean mirrors, room numbers on guest room doors, elevator doors etc.
- Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and public spaces.
- Flip mattresses and move furniture as assigned by supervisor.
- Perform cleaning of areas within the property as assigned in the daily/weekly cleaning schedule.
- Immediately report any damage noted to company property.
- Perform repeat cleaning as required due to weather conditions/traffic flow/human action in order to maintain standards of cleanliness and presentation in public areas.
- Deep cleaning duties as directed.
- Perform duties of a Room Attendant as required by business demands achieving the speed and standards of cleanliness and presentation.
- Understand the correct usage and storage of cleaning agents utilizing health and safety regulations and manufacturer’s instructions.
- Ensure full use of hazard awareness signs to alert guests/team members of potential hazards such as wet floors resulting from the cleaning process.
- Use and clean equipment with care reporting any defective equipment.
- Execute opening and closing procedures while ensuring accurate completion of task lists/reports.
- Ensure a timely response to guest requests for additional housekeeping supplies.
- Deliver guest amenity requests to guest rooms in a timely manner.
- Report any Lost and Found items in the appropriate manner.
- Assist in the setup,



cleaning and break down of meeting rooms as required or requested.
- Remove garbage from designated areas.
- Assist in the receiving, storage, and distribution of supplies.
- Assist in the stripping of beds, collection and delivery of linen/terry from/to the floors.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES: 1. Must have the ability to communicate in English.

- Always maintain a professional appearance and manner.
- Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time.
- Lifting may include equipment or furniture weighing up to 100 lbs.
- Ability to comprehend and follow instructions from supervisor.
- Customer service skills 7. Ability to establish and maintain effective working relationships with associates, customers and patrons GENERALSTAFF RESPONSIBILITIES 1. Greet or acknowledge all guests employing the Ten and Five Rule.
- To provide exceptional customer service to all internal and external clients.
- Take ownership for the solution of issues, hazards, or deficiencies that you encounter during your duties. This could include but not limited to utilizing service recovery techniques to address a guest issue, tidying up a spill in the corridor, reporting damage in a room, etc.
- Be decisive and take action that you feel aligns with our Organizational Mindsets.
- Be a team player and provide help where and when it is needed. We do not prescribe to the “that is not my job” attitude.




- To attend meetings as requested and to recognize the importance of contributing new ideas, competing viewpoints, and initiative to the overall success of the operation.
- To carry out any reasonable request.
- To work, communicate and conduct yourself in a professional and ethical manner.
- To be a “salesperson” by active promotion of property facilities and company or property specific promotions.
- Actively contribute towards the achievement of the Hotel’s goals and objectives 11. Take pride for your area of responsibility and be results focused.
- To assist with team member orientation and training within the department.
- To be committed to guest satisfaction and respond to any guest request, issues and concerns employing guest service recovery training as required.
- To maintain standards of punctuality, uniform and dress code.
- To be aware of and comply with hotel policies and procedures.
- To adhere to all matters relating to hygiene, health, safety, and emergency procedures.
- To comply with WHMIS regulations and all Health and Safety policies and procedures.
- To keep your work area clean and tidy.
- To ensure the use of personal protective equipment as appropriate.
- To contribute to the security of the building, company assets and guest/co-worker safety with full adherence to security procedures with proper handling of keys/cash as appropriate.

Job Type: Full-time

Pay: $16.00-$16.50 per hour

Expected hours: 32.0 per week

Advantages

- Dental care
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking

Ability to commute/relocate:
- Grande Prairie, AB T8V 7N6: reliably commute or plan to relocate before starting work (required)

Experience:
- Cleaning: 1 year (preferred)

Language:
- English (required)

Work Location: In person

📌 Janitorial Cleaner (Grande Prairie)
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