Lead exceptional client experiences as the Manager of Practice Enablement for RBC in Vaughan, Ontario. Drive operational excellence and coaching to meet business objectives in the Wealth Management sector. As a key leadership figure, you will manage support staff within the RBC Phillips, Hager & North Investment Counsel team.

Your role emphasizes coaching, training, and fostering a collaborative culture while resolving team challenges. You'll also champion change initiatives and oversee the performance management cycle, contributing to effective recruiting and onboarding practices. Key Responsibilities:

- Coach Investment Counsellors to achieve business objectives
- Promote effective relationships within teams and support issue resolution




- Share best practices across regional teams for operational efficacy
- Oversee talent acquisition and onboarding processes
- Manage team performance and create opportunities for growth

Requirements:

- Proven leadership experience in Wealth Management
- Strong communication and conflict resolution skills
- Ability to navigate ambiguity effectively
- Demonstrable experience in team development
- Organizational skills and attention to detail

Enhance client services and team performance through effective leadership and creative practices at RBC.

📌 Manager, Practice Enablement at RBC (Ottawa)
🏢 RBC
📍 Ottawa