We are looking for a medical office assistant for an established clinic in St. Catharines with parking facilities. The ideal candidate will be a motivated, professional, effective and organised team player. Duties involved include (but are not limited to):

-Scheduling patient appointments and confirming patient appointments

- Ability to work reliably under minimal supervision

-Checking-in patients at reception and updating demographic and health data

-Answering phone calls and voicemails and triaging appropriately

-Document scanning and processing faxes in a timely manner

-Arranging diagnostic tests, patient handouts, and referrals

-Liaising with other physicians’ offices, pharmacies, and allied health providers, as required

-Updating pharmacy and physician contact numbers in the electronic medical record system

-Rooming patients when required

-Labelling specimens and requisitions and coordinating lab pick-ups.

-Receive mail and packages delivered to the office

-Recording patients communication in the EMR (Accuro familiarity is required)

-Consistent and regular attendance required





Qualifications/Skills:

-Medical office assistant diploma and 2-years experience working in a specialist physician's office

-Previous experience with electronic medical record system (Accuro, Oscar)

-Experience with email and office suite

-Previous experience with rheumatology or internal medicine subspecialty is preferred

-Strong verbal and written communication skills

-Demonstrate organisation and critical thinking skills

- Work ethics and professional attitude
- Three reference letters from previous direct employers are required

Job Types: Casual (sick leaves, vacations, and appointments)

Hours: 8 hours a day

Salary: $24.00-$25.00 per hour - based on previous educational qualifications and experience

Schedule

- 8 hour shift

Pay: $24.00-$25.00 per hour

Benefits

- On-site parking

Ability to commute/relocate:
- St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Medical Receptionist (Casual) (St. Catharines)
🏢 Lake Street Medical Center
📍 St. Catharines