PCH is launching an integrated Seniors Hub aligned with our Strategic Plan working with partners across Mississauga and the Mississauga Ontario Health Team. This new role, Navigator, Integrated Seniors Hub, will support the launch of an innovative approach to digitally enabled centralized navigation and integrated coordinated care planning leveraging the programs and services available across Mississauga and offered through the integrated Seniors Hub.

Key Responsibilities : Support the development and implementation of the plan for access and system navigation to seniors services in alignment with community partners, PCH’s strategic plan, the Mississauga Ontario Health Team (MOHT), and applicable legislative requirements.

Enhance workflow and communication pathways between PCH and other care providers by identifying barriers to care and working towards creating new care pathways that promote and optimize seamless care for the patient/client

Create opportunities within the hub for community members to connect with PCH partners and build awareness of available services and supports

Refer community members requiring medical or other service supports to clinical staff and other long-term care professionals

Build and maintain relationships with network partners and other relevant services

Contribute to creating and maintaining a safe, welcoming, non-judgmental, and comfortable care atmosphere

Utilize a person-centered approach when promoting and educating the community on PCH programs and services

Communicates effectively with patients, families and all members of the healthcare team





Practices collaboratively with members of the healthcare team to provide elements of care for patients/clients with complex health issues

Ensures that practice is consistent with entry to practice competencies, safe practices, standards of practice, guidelines and legislation

Contributes to the assessment and documentation concerning each patient’s health status on an ongoing basis and may develop and/or implement the Plan of Care while evaluating its ongoing effectiveness.

Key Qualifications: Membership, in good standing, with the applicable regulatory body: College of Nurses of Ontario

College of Physiotherapists of Ontario

College of Occupational Therapists of Ontario

Ontario College of Social Workers and Social Service Workers

College of Audiologists and Speech Language Pathologists of Ontario 2+ years of recent experience in community health or a related field

Knowledge of the health care delivery system and community resources

Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills

Specific work experience in access, case management, care navigation/coordination of care, or health planning considered an asset.

Experience working with seniors in an LTC setting will be considered an asset

Strong understanding of relevant best practices in community and clinical assessments, client service approaches, and program design

Demonstrated ability to build strong relationships with key stakeholders, including Ministry representatives, local and provincial community partners, clients and families, and senior leaders across multiple organizations, both virtually and in-person A thorough understanding of community services in the Mississauga Halton region Salary Range - $65,000 - $95,000

📌 Navigator - Integrated Seniors Hub (Mississauga)
🏢 Partners Community Health
📍 Mississauga