JOB SUMMARY

Kanata South Kumon is looking for a dependable, highly organized and capable part-time team member who enjoys working with children while also playing a role in the smooth operation of a busy learning centre. Your energy and proactive approach will help create an engaging, welcoming space where students feel motivated and supported in their learning journey. This position offers a fantastic opportunity to develop your skills in education, customer service, and operational management within a collaborative team.

This is not a student job or a casual "help out at the desk" position.

DUTIES:

DEVELOP AND DOCUMENT THE CENTRE'S STANDARD OPERATING PROCEDURES (SOPs)

You will work with the Instructor and Chief Assistant to observe, document, organize and develop clear Standard Operating Procedures for centre processes and staff training.

The goal is to create a practical, organized and sustainable operating system that allows centre procedures to be performed consistently, efficiently and correctly. As many of these procedures as possible would be in the form of video simulations.

You will help document processes such as student check-in and check-out, homework and classwork procedures, classroom routines for each station, guidelines for student supervision, observation and guidance, using centre resources and supplements, grading and recording, attendance tracking, student and parent communication, conducting parent meetings, opening and closing procedures, staff roles and responsibilities, staff training procedures, staff evaluation and advancement criteria, administrative and reporting routines, safety and emergency procedures, linkages between the different jobs and roles, centre systems and softwares, other centre operations as assigned

This SOP-development responsibility is a significant part of the position.

We are looking for someone who enjoys figuring out how things should be done, documenting them clearly, identifying gaps and creating organized systems—not someone who simply wants to complete assigned tasks.

WORKING WITH STUDENTS:

You will interact directly with children and young people every class day.

You must study the Kumon method and learn its approach and purpose. You must understand the aims of the Kumon levels and the strategies to achieve them.



You must use that knowledge to consistently apply the Kumon method when working with students.

You must be friendly and approachable, patient, respectful, calm, firm when necessary, comfortable reinforcing expectations, able to maintain appropriate boundaries, able to redirect students without unnecessary confrontation, know when to escalate.

You should enjoy working with children, but understand that this is a learning centre, not a daycare or social environment.

WE ARE LOOKING FOR SOMEONE WHO IS:

Dependable (When you are scheduled to work, we need to be able to count on you), Discreet (You will encounter confidential information involving students, families and the operation of the centre), Possesses confidentiality and sound judgment (What happens at the centre stays at the centre), Highly Competent at Multitasking (The centre can become very busy.), A Fast Learner (You should be comfortable learning the tasks and requirements of the position and and then performing them independently), Focused (We value people who stay focused on the work that needs to be done), On task (This position requires someone who can work productively without becoming distracted by unnecessary conversation or socializing during work time)

WHAT WE EXPECT

You must be prepared to:

- Respect the centre's schedule and operational requirements
- Arrive on time and be ready to work
- Study, understand and apply the Kumon method
- Follow established procedures
- Help improve procedures when appropriate
- Maintain confidentiality
- Remain professional around students and parents
- Work efficiently
- Minimize unnecessary personal conversation during work time
- Take initiative
- Ask questions when clarification is needed
- Accept responsibility
- Work independently once trained
- Be a dependable member of the team

WHAT THIS JOB IS NOT This position is probably not a good fit if you are looking for:

- A very casual job
- A job for students




- A job primarily for social interaction
- A position where you can work only when convenient
- A job with minimal responsibility
- Something temporary while you look for something else
- A role where you need frequent direction
- An environment where personal conversations take priority over work

We are looking for someone who wants to become competent, contribute meaningfully and take pride in doing things properly.

What We Offer

- Friendly, respectful working environment
- Meaningful responsibility
- Opportunity to develop operational and administrative skills
- Training and shadowing
- Lots of free parking
- Opportunity to work with children and families
- A role where your organizational skills and initiative will genuinely matter
- Collective time off aligned with centre schedule (two weeks are paid)

No benefits are offered with this part-time position.

THE APPLICATION PROCESS:

Before You Apply

Please consider carefully whether this position matches the type of work environment in which you perform best.

We are looking for someone who is reliable, professional, focused, discreet, organized and genuinely interested in taking responsibility for doing things well.

Application Instructions

1. Resume:

- Status in Canada
- Detailed contact information
- Job experiences and duties
- Educational background
- Skills and designations
- Languages spoken
- Three professional references (names, organizations, cell phones and emails)

2. Brief cover letter answering the following:

- Why does a part-time position focused on centre operations, student support and developing Standard Operating Procedures interest you?
- Give one example of a process, system or responsibility that you have successfully organized, improved or documented.What does being dependable at work mean to you?
- What is your regular availability during weekdays and weekends? Include afternoons and evenings.

3. Recent Criminal Record Check - Level 3. Applications that do not address these application instructions WILL not be considered.

Thank you to all those who apply, but only screened in candidates will be contacted.

Pay: $18.00 per hour

Expected hours: 10.0 – 14.0 per week

Advantages

- Casual dress
- On-site parking
- Paid time off

Work Location: In person

📌 Part-Time Centre Operations & Student Support Assistant (Kanata)
🏢 KSKC
📍 Kanata