At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. As an Azure Principal Software Engineer, you will be focused on client engagement, project leadership, and technical solution design of Azure solutions for our valued clients. Actively collaborates with sales and delivery to develop client proposals around process and solution options, create roadmaps, and clearly explain technical concepts for shared understanding to facilitate decision‑making Consultatively leads technical and non‑technical executive‑ or sponsor‑level client stakeholders on complex technical concepts or design implications Lead large‑scale, complex technical requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients Demonstrate a consistent capability for effective project leadership on a variety of projects and project types, including multi‑workstream large‑scale complex projects with global teams Proactively and professionally raises and articulates risks with the PM, project delivery team, and internal leadership Productively collaborates with the project team and internal leadership on potential solutions and mitigation approaches, and participates in the related client communication at the sponsor level 5+ years of experience with Agile delivery and adaptable to methodologies within the client workplace 5+ years’ experience leading consulting projects for large clients with eight or more of the following (or comparable) types of projects, and is considered a go‑to source of knowledge for others: Azure Compute (PaaS &

• Containers), Data Stores: Fit‑for‑purpose selection, Messaging &

• Events, API Design &

• Management, Integration &

• APIs, AI &

• Search, SDLC, DevOps/Platform Engineering, Performance &

• Scalability/Reliability &

• Release,



Identity &

• Access (Application‑centric), Monitoring &

• Observability, Fluency in Windows and/or Linux Operating Systems 5+ years’ experience leading consulting projects for large clients with six or more of the following (or comparable) tools and technologies, and is considered a go‑to source of knowledge for others: Design patterns and architectural concepts, .NET Core/C#, Front‑end Dev: Angular/React/Blazor, Mobile: Flutter/React Native, ORM - Entity Framework/Dapper, data storage, CI/CD &

• IaC, Visual Studio, Source Control, automating testing, Scrum/Kanban and Agile 3+ Microsoft Azure Application Development &

• DevOps, AI &

• Machine Learning, and/or Architecture &

• Development certifications, AZ204, AZ400, and AZ102 highly recommended A proven, repeatable track record of successful large‑scale project delivery TTEC Digital and our 1,800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions. #

📌 Principal Software Engineer, Azure Solutions (Toronto)
🏢 TTEC Digital
📍 Toronto