Key Responsibilities

Residential Operations

- Oversee the day-to-day operations of the residential home.

- Ensure the home is safe, clean, organized, and appropriately maintained.

- Ensure youth receive consistent, respectful, and individualized support.

- Maintain a structured and supportive residential environment.

- Monitor routines, schedules, appointments, activities, and other daily requirements.

- Ensure household supplies, food, medications, and other required items are appropriately maintained and monitored.

- Respond appropriately to emergencies, incidents, and changes in the needs of youth.

- Ensure all organizational policies and procedures are followed.

Staff Supervision

- Develop and monitor staff schedules to ensure appropriate staffing coverage.

- Monitor staff attendance, punctuality, performance, and compliance with workplace expectations.

- Conduct regular staff meetings and provide ongoing coaching and feedback.

- Address workplace concerns and performance issues in consultation with management and Human Resources.

- Ensure staff complete required documentation and follow all policies and procedures.

- Promote effective communication and teamwork among residential staff.

Youth Support & Care

- Ensure youth receive individualized, respectful, and trauma-informed support.

- Support the implementation of individual care plans, goals, routines, and behavioural strategies.

- Promote youth participation in education, recreational activities, appointments, and community involvement.

- Advocate for the needs and best interests of youth.

- Build positive and professional relationships with youth while maintaining appropriate boundaries.





- Monitor changes in behaviour, emotional well-being, health, and overall presentation and communicate concerns appropriately.

- Work collaboratively with case managers, families, schools, healthcare providers, and other professionals when required.

Qualifications & Requirements

- Post-secondary education in Social Services, Child and Youth Care, Behavioural Sciences, Psychology, Social Work, or a related field.

- Previous experience working in a residential setting, group home, youth services, child welfare, or a related environment.

- Previous supervisory or management experience is strongly preferred.

- Experience working with youth who may have complex behavioural, emotional, developmental, or social needs.

- Solid knowledge of youth-focused, trauma-informed, and person-centred approaches.

- Excellent communication, leadership, organization, and problem-solving skills.

- Ability to manage competing priorities in a fast-paced residential environment.

- Ability to work independently while also collaborating effectively with a multidisciplinary team.

- Strong documentation and report-writing skills.

- Current First Aid and CPR certification.

- Valid driver's licence and access to reliable transportation may be required.

- Ability to successfully complete required background and vulnerable sector screening.

- Must be legally eligible to work in Canada.

Pay: $75,000.00 per year

Benefits

- Company car

- Dental care

- Flexible schedule

- Mileage reimbursement

- On-site parking

Application question(s)

- Do you have your own vehicle?

Licence/Certification

- G License? (preferred)

Work Location: In person

📌 Residential Home Manager (Kingston)
🏢 SMJ Youth Services
📍 Kingston