Director, Stakeholder Engagement and Experience (FTE) Join our team and help shape a magnetic experience that delights entrepreneurs, partners, and community members who visit Bayview Yards - Ottawa's agile innovation hub, managed by Invest Ottawa and through corporate events. We are seeking an experienced and empathetic Director, Stakeholder Engagement and Experience to lead two high-performing teams, create memorable and impactful customer experiences through innovative placemaking strategies, strengthen stakeholder relationships, and drive revenue and reputation for Bayview Yards and Invest Ottawa as a whole. This role unifies the leadership of innovative space experience, sponsorship and partnership strategy, and community engagement under one mandate - ensuring every touchpoint feels cohesive, compelling, and meaningful for our partners, tenants, clients, and guests.

It's where vision becomes reality - complete with a prototyping lab, hybrid event spaces, an iconic red staircase to a riverside terrace, and a community garden.

Corporate Pay Band F: $108,000- $163,000 The role is primarily based in person at Bayview Yards, Ottawa's innovation hub, with flexibility for some hybrid work Reporting to the Vice President of Marketing and Bayview Impact, the Director, Stakeholder Engagement Experience is a visionary, experience-driven leader who will: Foster a thriving onsite and extended innovation community. Lead a creative, high-performing team that delivers impact at scale. Lead placemaking strategy at Bayview Yards, blending storytelling, design, technology, and programming to create memorable,



high-touch experiences that inspire curiosity and engagement.

Develop and execute an integrated sponsorship and partnership strategy focused on long-term sustainability, brand alignment, and measurable value for partners and Invest Ottawa. Build, manage, and steward strategic partner relationships, delivering high-quality sponsorship fulfillment, reporting, and continuous value creation. Ignite a vibrant, inclusive onsite ecosystem by attracting innovators, partners, and collaborators and fostering meaningful connections through high-impact events and community-driven programming.

Lead and empower a multidisciplinary team across experience, partnerships, sponsorships, and corporate events, fostering a culture of trust, autonomy, experimentation, and service excellence. Serve as a coach, ambassador, and senior representative for staff, VIPs, partners, and stakeholders, reinforcing professionalism, responsiveness, and white-glove service standards. Shape strategy through data, insights, and community feedback, co-creating annual plans, KPIs, and funding proposals that align with Invest Ottawa's objectives and Bayview Yards' growth ambitions.

A degree in Business, Marketing, Fundraising, Tourism & Hospitality,



or related field or equivalent leadership experience. ~7+ years of senior‑level experience in innovation, economic development, major events, corporate and strategic partnerships, or placemaking. ~ 5+ years leading and mentoring dynamic teams in tech‑driven or community‑focused organizations. ~ A visionary mindset with a passion for trendspotting, user experience design, and reimagining how spaces can inspire. ~ Ability to collect, interpret and analyze data to inform decision‑making. ~ Deep appreciation for DEI, creative placemaking, and the integration of arts, tech, and culture. ~ Strong writing and presentation skills in English with French considered a strong asset You won't just lead a hub or find any sponsor.

At Invest

Ottawa and Bayview Yards, we know that diversity, inclusion and a sense of belongingness are critical success factors for globally competitive organizations and are required to drive sustainable wealth creation and prosperity across our region. We prioritize the creation of an inclusive culture and infuse diversity into our programs, operations and governance. As an equal opportunity employer that doesn't simply accept difference but celebrates, support and thrives because of it, we invite all qualified candidates to apply, and especially encourage those who identify as members of underrepresented groups.

At Invest

Ottawa and Bayview Yards, we are focused on doing better and committed to leading by example because it's best for us, our culture and our community. #

📌 RESPONSABLE DE SERVICE DE GESTION (H/F) (Canada)
🏢 Invest Ottawa
📍 Canada