Hatley Little Blue House is a leading company designing and manufacturing better apparel and giftware for the whole family. In business for 30 years, Hatley is best known for its fun, well designed and nature-inspired products. It’s Hatley’s mission to manufacture quality garments in an ecologically responsible way, and to give back to the community.
Sold in 30 corporately owned stores, online, and in over 4000 independent boutiques around the world, Hatley is one of the fastest growing retail brands. With a dedicated and passionate team of motivated people, Hatley offers an inspiring and dynamic work environment. Visit our website and read more about Hatley’s fun-filled story.
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The role of a Sales Associate is to deliver an exceptional customer store experience through knowledgeable, friendly and efficient service while following the direction of the Store Management team.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
Job Types: Part time, Full-time Pay: $18.25 per hour
Benefits
- Flexible schedule
- On-site parking
- Store discount
Ability to commute/relocate:
- Park Royal, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person
📌 Retail Sales Associate (Park Royal)
🏢 Hatley
📍 Park Royal
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