Position: Santa'Ville Retail Store Manager- Seasonal Position- McAllister Place

About Us www.santaville.com

Santa’Ville is a proud retailer and manufacturer of personalized Christmas decorations. We have proudly served in the holiday retail sector for over a decade with locations all over Ontario, Quebec, and New Brunswick. We value our employees and customers and love our fun work atmosphere! If you have a passion for helping people and possess some artistic ability, and want to work in a fun atmosphere, Santa’Ville is the perfect seasonal job for you! Join our team today.

For our 2026 Christmas season, we are seeking a seasonal store manager to manage and supervise Santa’ Ville at McAllister Place. We are looking for an energetic and determined individual to join our current management team!

Role and Responsibilities

- Ensure staff is placing great importance on customer service as customer service is integral to Santa’Ville
- Approach and greet all customers with a smile and answer inquiries to the best of your ability.
- Support team members and provide their daily task requirements
- Assign daily tasks and duties to staff members and ensure that all assigned tasks are completed
- Track and evaluate employee performance
- Ensure completion of tasks




- Raise team morale and encourage a positive work environment
- Create weekly/biweekly schedules and ensure employee hours are balanced.
- Provide oversight for employees who call in sick including arranging replacements as necessary.
- Facilitate Inventory management responsibilities among the team
- Conduct bi-weekly inventory counts
- Report and log all broken/damaged inventory
- Manage overstock
- Daily inventory replenishment
- Log and report all inventory discrepancies
- Maintain the kiosk/store including ensuring it is presentable and clean throughout the day
- Ensure the Point of Sale (POS) device is working properly
- Communicate with HR personnel

Qualifications

- 1 – 3 years retail/customer service management experience
- Robust organizational, interpersonal, and problem-solving skills
- Must be a team player with good communication, people management, and organization skills
- Ability to work well under pressure and in a quick-paced environment
- Flexible to work day, evening, and weekend shifts, based on business needs
- Ability to stand for long periods of time

Job Types: Full-time, Part-time, Seasonal Pay: $19.25-$20.00 per hour

Experience

- Customer service: 2 years (preferred)

Work Location: In person

📌 Santa’Ville Store Manager (Saint John)
🏢 Santa'Ville
📍 Saint John