Make a difference as a Senior Service & UX Designer Consultant with a hybrid work model based in Edmonton, Alberta. Focus on creating exceptional user experiences in complex digital environments. This role leverages your extensive background of over 10 years in UX/UI and Service Design, particularly within digital transformation projects in the public sector.

Your expertise in Human-Centred Design will guide you in crafting user-focused solutions while collaborating with multidisciplinary teams. A strong foundation in usability testing and technical design specifications is essential for success. Key Responsibilities:

- Implement Human-Centred Design strategies across projects
- Conduct in-depth user research to inform designs




- Develop service blueprints and wireframes
- Facilitate workshops and interact with stakeholders
- Ensure design quality through validation processes Requirements:
- Over 10 years of skilled UX and Service Design experience
- Minimum of 5 years in governmental digital projects
- Proficiency with design tools like Figma and Miro
- Knowledge of WCAG 2.2 AA accessibility standards
- Experience in Agile delivery environments Your design skills will be pivotal in enhancing the user experience within vital public sector projects based in Edmonton.

📌 Senior Consultant in UX & Service Design (Edmonton)
🏢 Veracity Ventures
📍 Edmonton