1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a outstanding place to shop, it’s a great place to work.We’re committed to building our talented team who champion collaboration, kindness and inclusivity.

Join our team, and help recognize a healthy future for your career and for all Canadians.

Senior

Manager, Innovative Specialty Programs The Senior Manager, Innovative Specialty Programs is responsible for overseeing the strategic and budgetary activities of multiple programs. You are a key partner for our clients, providing strategic direction and influencing key program decisions to ensure the best outcomes. You lead a high-performance team that is innovative, accountable, responsive, and customer focused.

Accountable for overseeing the execution, and ongoing management of innovative specialty pilots and programs, ensuring they align with organizational goals Ensure programs are delivered efficiently and effectively and meeting performance indicators Ensure program and customer-service excellence Responsible in partnership with the Business Intelligence Team to develop actionable insights, measure program effectiveness, and drive continuous improvement initiatives Ensure programs comply with all relevant regulatory requirements and standards Experience in the specialty pharmaceutical industry and/or with patient support programs ~ 5+ years of account management experience, Patient Support Program experience,



and/or previous pharmaceutical brand management experience or equivalent Demonstrated strong analytical mindset with the ability to interpret data, identify trends, and inform strategic decision-making. People or team management experience Proven customer relationship and/or account management skills with direct client interaction Excellent communication skills, including the ability to develop content and deliver presentations ~ Financial acumen and hands on budget management experience Strong project management skills ~ Business, healthcare professional designation an asset Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community. Full time recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste. #

📌 Senior Program Coordinator - Full Time / À Temps Plein (Mississauga)
🏢 Shoppers Drug Mart
📍 Mississauga