Aquent is proud to partner with a leading financial institution, a cornerstone of the financial services industry. This organization is dedicated to innovation and client-centric solutions, impacting millions of lives daily by providing essential services and continuously evolving its digital offerings.

Are you a visionary content designer ready to shape the digital conversations that millions have with essential financial products? We are seeking a highly skilled and passionate individual to join a dynamic team as a content-focused product designer. In this impactful role, you will be instrumental in crafting intuitive and comprehensive end-to-end user journeys, from initial acquisition through seamless onboarding.

This is a unique opportunity to act as a strategic peer, driving the maturity of content design practices and championing user experience standards within a large, complex enterprise environment. You will be at the forefront of shaping intuitive and comprehensive end-to-end user journeys, ensuring digital products are not only functional but also deeply user-centric and accessible to all. As a content-focused product designer, you will be a strategic voice in shaping the digital landscape of essential financial services, directly influencing how millions of users interact with critical products, driving clarity, accessibility, and an exceptional user experience.

Your Day-to-Day Impact

- Co-create intuitive user flows, wireframes, and documentation alongside Interaction Designers, contributing to the foundational design of digital products.
- Craft clear, client-focused interface copy, including microcopy, labels, error states, explanatory text, and accessibility alt-text, ensuring it integrates natively within complex digital environments.
- Own the complete content experience for full-lifecycle journeys, from initial user acquisition strategies to comprehensive digital onboarding processes.
- Demonstrate ad-hoc adaptability, comfortably pivoting and making rapid content updates to meet real-time project demands.
- Manage and design content natively in both English and French, supporting a diverse client base with consistent and high-quality dual-language experiences.




- Actively handle and support content translations, ensuring message consistency and cultural relevance across both languages.
- Partner closely with Product Owners, Business Analysts, Developers, and Legal/Regulatory teams to ensure digital conversations are compliant, transparent, and technically viable.
- Work efficiently and independently, driving alignment across local teams even with remote management, showcasing strong autonomous execution skills.
- Articulate the strategic rationale behind design decisions, advocating for content design to evolve from a reactive service to a formal, mature practice.
- Collaborate with Design Researchers, Testing Leads, and Data Analysts to conduct usability tests, A/B tests, and comprehension metrics, informing design choices with data.
- Embed Accessibility and Inclusive Design principles into the fabric of all content creations, ensuring products are accessible to all users.

What You’ll Bring: Required Qualifications

- 5–10 years of professional experience as a UX Content Designer, UX Writer, or Content-focused Product Designer within a dedicated digital product team.
- True professional fluency and bilingualism in both English and French (written and verbal), with the proven ability to perform translations.
- A strong portfolio showcasing your thought process, end-to-end UX artifacts, interaction flows, documentation, and conversational design. Dual-language examples are a significant plus.
- Proven comfort navigating ambiguity within large, complex enterprise environments.
- Extensive experience working in agile team environments, closely collaborating with UI and Interaction Designers.

What Will Make You Stand Out: Preferred Qualifications

- Experience working within the Financial Services or Fintech sectors.




- Deep working knowledge of modern digital accessibility standards.
- Experience using and contributing to centralized Design Systems.

Impact and Growth Opportunities

- Scale and Impact: Work on digital solutions used by millions of people daily, backed by an institution that genuinely prioritizes customer experience.
- A Seat at the Table: Thrive in an environment where content designers are treated as true product designers and strategic peers.
- Practice Leadership: Help mature and shape Content Design as a formal practice and influence our standards globally.

About Aquent Talent Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive setting-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Client Description Aquent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

More information on our awesome benefits ! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

📌 Senior UX Content Designer (Montreal)
🏢 Aquent
📍 Montreal