Enhance user experiences and streamline workflows as an Information Technology Service Management Consultant. Drive initiatives in Digital Product Release and Employee Centre Migration this year. This role focuses on various projects including configuring release management workflows, transitioning to the Employee Centre, and integrating Apptio and ServiceNow.
You will play a key role in ensuring our data aligns with CSDM standards while implementing Azure DevOps integration for development optimization. Key Responsibilities:
- Configure and enhance workflows for Digital Product Release
- Transition services to Employee Centre for better user experience
- Assess and realign data model to CSDM standards
- Implement bi-directional integration with Azure DevOps
- Facilitate ServiceNow and Apptio integration for TCO
Requirements:
- Minimum 5 years of experience in ServiceNow development
- Solid knowledge of digital product release processes
- Expertise in workflow configuration and reporting
- Experience with Azure DevOps integrations
- Familiarity with CSDM standards and practices
Leverage your ServiceNow expertise to improve workflows and enhance user experiences through innovative IT solutions.
📌 Service Management Consultant for Digital Solutions (Montreal)
🏢 Tekshapers
📍 Montreal
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