BuildOps is looking for a Staff Software Engineer to set and drive our company-wide technical strategy for building, shipping, and operating reliable software. This is a high-impact, cross-functional role for an engineer who sees quality and reliability as properties of the entire system—not as a final testing phase or the responsibility of a separate team. You will work across engineering, product, infrastructure, and customer-facing organizations to identify systemic risks, establish architectural standards, and create platform capabilities that make safe, dependable delivery the default.

You will influence how teams design systems, validate changes, observe production behavior, manage risk, and learn from failures. Product engineering teams at BuildOps own the quality and testing of their features.

Your role is not to test their work for them. You will establish the technical direction, paved roads, systems, and standards that enable every team to deliver reliable software with greater confidence and speed. Define and drive BuildOps' technical strategy for engineering quality, production reliability, and safe software delivery.

Identify systemic sources of customer-impacting failures and lead cross-team initiatives that address root causes rather than individual symptoms. Establish architectural principles, engineering standards, and paved roads that make reliable system design and safe delivery easier by default. Partner with engineering teams during system and product design to improve resilience, operability, testability, and failure isolation before implementation begins.

Build or guide the development of shared platform capabilities for release safety, automated validation, production feedback, test data, environment management, and developer self-service. Improve how we validate interactions across services, data boundaries, financial workflows, and other business-critical systems. Define meaningful measures of quality and reliability, then use them to identify priorities and demonstrate improvements in customer and engineering outcomes.

Lead technical programs that span multiple teams and organizations, aligning stakeholders and driving decisions without relying on direct authority.



Mentor engineers and technical leaders, raising the organization's ability to reason about risk, reliability, and quality throughout the software lifecycle. Success in this role is measured by durable improvements in outcomes, not by the number of alerts, dashboards, tests, or frameworks created.

Fewer customer-impacting defects and recurring classes of production failures. Broad adoption of shared practices and platform capabilities without creating a centralized quality bottleneck. Significant software engineering experience, including operating at Staff or equivalent scope on ambiguous, cross-cutting technical problems.

A track record of leading multi-team initiatives that improved production reliability, software delivery, platform capabilities, or engineering effectiveness. Robust systems thinking and the ability to connect architecture, data integrity, operational behavior, developer workflows, and customer impact.

Experience designing and operating distributed systems in a cloud environment such as AWS. Strong software design and programming skills in TypeScript, Java, or another relevant language.

Experience with several of the following: observability, resilience engineering, CI/CD, release safety, automated validation, developer platforms, testability, performance engineering, or incident learning. Strong written and verbal communication, including the ability to explain technical risks, tradeoffs, and strategy to engineering, product, and business stakeholders. A practical approach that balances long-term direction with incremental improvements that deliver value quickly.

You think in systems and look for leverage across organizational and technical boundaries. You are energized by ambiguous problems whose solutions require architecture, implementation, influence, and organizational change.



You enable teams rather than becoming a gatekeeper or permanent dependency.

You are comfortable moving between long-term technical strategy and hands-on implementation when necessary. You care deeply about the experience of both our customers and the engineers building for them. 172,000 - $229,000 base salary + annual bonus + meaningful equity Generous equity grant, become an owner in our company! Flexible PTO and hybrid work schedules One-time work-from-home allowance Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days Company events and team-building activities, both in-person and virtual The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

See why contractors choose Buildops here. Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.

BuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process. Verify all openings at Report suspicious outreach to reportfraud.ftc.gov and fraud@buildops.

📌 Staff Software Engineer, Quality & Reliability Platform (Toronto)
🏢 MetaProp
📍 Toronto