Become a key driver of transformation as a Strategic Customer Success Leader at AWS Canada. Support financial institutions in their cloud and AI journey while ensuring impactful results. In this senior role, you'll guide complex financial organizations through transformative cloud and AI implementations.

Your primary focus will be on building strategic relationships and derailing obstacles to customer success. You will facilitate cross-departmental collaboration, ensure program visibility, and enable clients to realize their AWS investments while nurturing an inclusive team culture. Key Responsibilities:

- Guide clients through cloud and AI transformation
- Identify barriers in customer transformation efforts
- Lead executive engagements and strategic initiatives
- Manage visibility across program workstreams
- Develop internal mentorship and enablement programs Requirements:
- Minimum 5 years in program leadership
- Experience in large-scale cloud transformations
- Executive relationship management at VP or above
- Background in financial services compliance
- Knowledge of program management best practices Drive customer-centric success as you lead financial institutions towards creative futures at AWS Canada.

📌 Strategic Customer Success Leader at AWS Canada (Toronto)
🏢 Amazon Web Services (AWS)
📍 Toronto