New Independently Owned Shoreview Veterinary Hospital In the Beach/Bluffs neighborhood of Toronto looking for a Veterinary Assistant

With the opening of the independently owned Shoreview Veterinary Hospital in June 2024, Dr. Nigel Skinner is thrilled to return to both clients and pets of the beloved Beach/Bluffs community along with the very experienced, Dr. Janice Wozniak. This brand new, feminist forward, state-of-the-art facility is actively seeking a passionate and dedicated Veterinary Assistant to join our experienced team as we continue to grow.

With over 15 years of experience and having earned a great reputation within the Beach community, the Shoreview team is committed to addressing responsible challenges plaguing the largely female veterinary field. Our focus is on decreasing burnout, nurturing a work-life balance and eliminating inadequate or non-existent training. We schedule hours and holidays that take parents and families into consideration and we also address low wages.

It is also paramount to the Shoreview team that you are in an environment where you can have fun, while you also thrive professionally! In the 2 years that we’ve been open, we’ve earned a stellar reputation amongst both clients and staff! Our reputation speaks for itself.

Feel free to ask around about us and check out our reviews!

Here is a detailed look at the hospital culture we are creating for a positive and rewarding work environment.

- Flexible/ Family Friendly Work Schedule: We book appointments from 9 am to 5 pm, Tuesday, Thursdays and Fridays and 9am to 7pm, Mondays and Wednesdays (opening at 8am) with weekends off, along with 24/7 Virtual Care for our clients through Vetwise. This eliminates 12-hour shifts, split shifts, overtime, and rotating weekends, ensuring a better work-life balance.
- Competitive Compensation and Benefits: You'll receive full medical/dental benefits paid for by us, paid lunch hours, Figs scrubs, and vacations starting at 2 weeks along with competitive wages based on your experience but no lower than $21/hour. Your raises will reflect your true value and not be 30 cents a year based on an algorithm from a corporate scale or template.
- Cutting-Edge Technology: Our facility is equipped with the latest technology, from practice management software to AI, to our phone system. Our team has had months to research and test the latest software so as to find the tech with greatest ease of use to make your job easier and more efficient.
- Invested Management Team: Both our Medical Director and Practice Manager are not just experienced leaders, as owners they are financially invested in Shoreview’s success.Their commitment and investment ensures a secure, happy, motivated team reducing staff turnover where you can grow your career in one place. We are committed to creating an environment so good that you won’t want to go anywhere else!
- Family-Friendly Policies: We understand the challenges faced by working parents in this predominantly female workforce.



We have a feminist approach that takes into account scheduling around school holidays to support family time and mental well-being.
- Respect and Appreciation: As a Veterinary Assistant, you will be highly trusted and respected and recognized as a vital member of the team where everyone is treated with equal respect. You are representing the best of Shoreview and we want to support you in being your best. You will be one of the first team members interacting with our clients as our Veterinary Assistants are trained to start appointments and they work at a very high level. We value your role in providing exceptional customer service and support and welcome your input in terms of how to make the clinic run smoothly.
- Twice Yearly Job Review: Every six months, you'll have a personal and realistic review with the Practice Manager, focusing on your support needs and professional development. You will have a meaningful discussion not based on a template or number system that inevitably seems to be a 3 out of 5 but on what matters to you and your success in this position.
- Zero Tolerance for Client Abuse: We prioritize your physical and emotional well being and have strict protocols in place to address any instances of client abuse. This was strictly adhered to in our last clinic and gave great security and confidence to our staff.
- Thorough Training: You will undergo several weeks of training with both our experienced Veterinary Assistants, RVT’s, and Veterinarians who have years of experience in this field and are excellent at what they do. You won’t be thrown into a situation where you need to “wing it”, you can be confident about everything from our software to client interaction to representing Shoreview in the best way.
- Regular Communication and Collaboration: Rounds are held twice daily and staff meetings are held once a week, every week. This constant communication was very successful and appreciated at our previous clinic and as it turns out is rarely consistent in the industry. Your input is welcome and valued as every part of the team wants to be aware of how we can work best together in the clinic from front to back. Our Veterinary Assistants are constant contributors to both rounds and our staff meetings.
- Transparent Management: Our Practice Manager and Director of Client Care are hands on, and on the floor, not behind a closed door answering to a mysterious head office. We answer to you and to this clinic and our own high standards. As we are constantly interacting in real time with staff,



clients and patients we are aware of your challenges and can provide realistic support for situations that we will be experiencing together. We strongly believe in the “slow to hire quick to fire” mantra as we have seen how damaging it is when Practice Managers are unable to let go of staff that aren’t pulling their weight only to the detriment of the hardest workers. We hear and respect our staff when they feel they are doing more than their fair share while others are not and we understand the importance of quickly resolving these situations so we can keep our best team members happy.
- Pet Care and Food: All staff pets will receive free annual exams and vaccines and all other services and products at cost.

In summary, Shoreview offers:

- Cutting-edge technology and a supportive and fun work environment
- Experienced mentors in the veterinary and management team as well as in Client Care, the RVTs, and Veterinary Assistants
- Work-life balance with no weekend shifts and consistent weekday hours
- Competitive wages and benefits as well as Figs scrubs
- Regular communication and collaboration through twice daily rounds and weekly staff meetings
- Zero tolerance for client abuse and/or bullying amongst staff with a focus on staff wellbeing
- Opportunities for professional development
- Bi annual reviews with the management team

We are looking for someone who:

- Wants a career in Veterinary medicine and wants to grow and learn from experienced team members who are really good at what they do
- Has a minimum of 2 years experience in a similar role in the veterinary field
- Is able to lift large dogs weighing as much as 25 kg (50 lbs), which is for the safety of our team and our patients
- Has broad computer knowledge and skill (our software choices are user friendly but they’re not for someone with a small amount of tech knowledge/experience or who struggles with technology)
- Is interested in being trained to assist in surgeries, to work alongside our RVTs and doctors, and who is knowledgeable enough to start appointments for our doctors and has a pleasant manner with clients
- Does their research on our clinic by being familiar with our website before applying, so they understand our philosophy, our services and our goal of raising the bar for our client’s experience
- Would be described as warm, welcoming, friendly, outgoing and positive and who truly enjoys interacting with people and pets
- Thrives in a fast paced, busy environment and is comfortable effectively multi tasking within their skill set
- Has experience with multiple phone lines
- Has knowledge of veterinary terminology and is a quick learner
- Is a team player who is both supportive as well as comfortable asking questions

If you fit this criteria please respond with your resume and cover letter to [email protected].

All applications are looked at with human eyes - we do not use AI to screen applicants.

Pay: From $21.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Veterinary Assistant (Scarborough)
🏢 Shoreview Veterinary
📍 Scarborough