Job Summary

Reporting directly to the President, the Vice President Sales and After-Sale is responsible for developing, implementing, and monitoring the company's sales and after-sales objectives. They ensure effective management of clients and their team to foster the company's long-term growth. As a member of the management committee, they play a key role in aligning the company's objectives and values. Leveraging their expertise in leadership, sales, and negotiation, they will contribute to the development of cutting-edge approaches and be an influential player in new client acquisition and market expansion.

Specific responsibilities:

- Define annual sales objectives and budgets with senior management;
- Analyze the market and the competition to adapt marketing, pricing and sales techniques to grow company revenue;
- Develop and maintain long-term client relationships while strengthening the company's brand image;
- Understand client needs and develop proposals for new business opportunities in collaboration with the management team;
- Represent the company at annual conferences;
- Supervise the customer service department to ensure the application of procedures,



the quality of information and the satisfaction of external clients;
- Supervise the technical department to guarantee a high level of technical support for clients;
- Contribute to the development and improvement of our product reliability by communicating field data to the relevant departments;
- Submit a monthly activity report and objectives to management;
- Support employees in their daily tasks and manage all aspects of their performance, including development, evaluation and motivation;
- Collaborate with internal departments to establish operating procedures that meet quality requirements;
- Ensure customer and employee satisfaction;
- All other related duties.

Qualifications:

- Bachelor's degree in Business Administration or Electrical Engineering;
- Fluency in French and English (bilingualism essential). English proficiency is required to communicate with our international clients and suppliers.
- Leadership; listening, analytical, and negotiation skills
- Passion for customer service excellence
- Knowledge of X-ray or medical imaging or medical equipment is an asset.

Experience:

- 15 years in a related field

📌 Vice president sales and after-sale (Saint-Eustache)
🏢 EMD Technologies
📍 Saint-Eustache