SMART Technologies is an award-winning company that collaborates with bright minds around the world who believe in the power of innovation. Make an impact in education and business and beyond. These are the connections that really matter - and inspire greatness.

We are looking for a Revenue Operations Manager who is equal parts analyst, architect, and operator. You will own the processes and data that allow our commercial teams to forecast accurately, plan effectively, and execute at scale. You will sit at the intersection of Sales and Finance, supported by the Data Team, translating commercial strategy into operational execution.

Forecasting & Pipeline Integrity Identify pipeline health issues - coverage gaps, stage progression anomalies, conversion drop-offs - before they become forecast misses Monitor and action leading indicator frameworks (MQL-to-SAL conversion, pipeline velocity, win rate by segment) that give leadership early warning on revenue trajectory Deliver actionable insights on bookings, renewals, churn, and upsell/cross-sell performance. Ensure CRM is a trusted system of record driving adoption, data quality standards, and process compliance across the sales organisation Support quota setting, territory design, and capacity planning for each fiscal year,



in partnership with Sales leadership and Finance Build and maintain sales compensation plan documentation and assist with commission calculation accuracy in partnership with HR and Finance Drive Quarterly Business Review cadence and content quality - supporting the operational QBR inputs that make business reviews meaningful rather than performative Partner with Enablement on onboarding and ramp modelling for new North America hires, ensuring productivity timelines are grounded in data Demonstrated ownership of a forecasting process, pipeline management, and executive reporting. Strong CRM proficiency ~ Experience working across multiple revenue segments (new logo, renewal/expansion, channel) is strongly preferred Exceptional analytical rigour - you are comfortable in Excel or BI tools building models from scratch, and you know the difference between a metric that measures activity and one that predicts outcomes Clear, concise communicator - you can translate a complex data story into a crisp executive narrative, and you are equally comfortable presenting to a VP of Sales or a CRO Experience with MS Dynamics CRM Background supporting both hardware and recurring software revenue streams SMART is building the operational infrastructure to support the next phase of its growth, scaling ARR, expanding into current verticals, and professionalizing the revenue engine across North America and International markets.

You will work closely with senior Sales leadership, Finance, and Operations, with direct visibility into the strategic decisions shaping the business. At SMART, we are committed to fostering an inclusive, respectful, and equitable workplace where all individuals regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability can thrive.

📌 Yield Operations Manager (Calgary)
🏢 DealHub
📍 Calgary