Position Summary:

The objective of a Crisis Support Worker is to ensure that the short term physical and emotional needs of youth are met; to provide crisis counseling to youth and their families through effective assessment, case management and appropriate referrals. Demonstrate crisis intervention skills, in particular around issues of suicidal ideation, mental health and addictions issues. Actively participate as part of a case management team.

Complete effective and accurate screening and assessments of the youth. Liaison with other community services utilizing a collaborative approach to integrated case management. Support youth to participate in their plan through the development and implementation of healthy goals/choices.

Knowledge, Skills and Abilities:

- Well established understanding of child and youth development.
- Established practice in maintaining appropriate and confidential boundaries and other basic professional ethics.
- Established practice involving families, the foster care system, community, intervention programs, the Ministry of Children and Families and other systems in service planning with youth and families.
- Demonstrated awareness of community resources for youth and families.
- Demonstrated ability to work constructively and cooperatively in a team setting, in group or a one-on-one setting.
- Demonstrated ability to use basic engagement techniques and evidence-based counselling.
- Ability to apply professional ethics to the general work situation.
- Ability to establish and maintain effective collaborative and constructive liaisons/relationships with a variety of individuals and groups, including clients, families, MCFD, other agencies etc. and provide effective community referrals.
- Maintain timely and accurate documentation, confidentiality and duty to report practices.
- Prepare and deliver appropriate, clear and concise oral and written communication.
- Good organization, time management skills.
- Self-motivated/take initiative.
- Ability to perform basic computer skills.




- This position is also responsible of preparing a health family style meals for up to 10 staff and youth.
- Staff are responsible of for house cleaning, including sweeping, mopping and overall tidy of the space.
- Menu planning and grocery shopping and organizing keeping track in the shelter for the shelter
- Organization of donations
- Tracking cleaning supplies all toiletries

Qualifications

- A bachelor’s degree in child and Youth Care, Social Work or a related Human Services Field is preferred.
- A minimum of two years’ experience which includes: knowledge and experience with vulnerable/high risk youth and their families, experience working with high-risk youth in a counselling or other helping capacity and experience with community based programs and related community support systems.

Pay Rate:

- 26.57 awake shifts (2 awake nights, 11pm-7am), 22.15 sleep shifts (9 pm-9am, 2 sleep nights)
- Benefits after 3 months
- 3 weeks’ vacation

Hours/Conditions of Employment

- The hours of work are 40 per week: 9pm-9am (Wed and Thurs, sleep shifts), 11pm-7am (Mon, Tues, awake shifts)
- The first three months of employment constitute a probationary period, at the end of which a performance appraisal is conducted to determine the suitability of the employee for the further employment
- Must follow the Code of Ethics, Mission Statement and Policies and Procedures of The Victoria Youth Empowerment Society and abide by the relevant rules and reporting guidelines set out by the Ministry of Children and Families and other appropriate governing bodies.
- This position is required to work in a stressful setting often dealing with groups of youth and youth in crisis situations.
- Employee must have First Aid and Food Safe certification or be willing to obtain certification.

Job Type: Full-time Pay: $22.15-$26.57 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:
- French not required

Work Location: In person

📌 Youth Shelter Support Staff, Nights (Victoria)
🏢 Victoria Youth Empowerment Society
📍 Victoria