Lead Fixed Operations at Wayne Toyota as the new Operations Manager in Thunder Bay. Bring your expertise in enhancing processes and team dynamics to improve customer experiences.

This leadership role involves overseeing the interconnected Service, Parts, and Collision departments, ensuring they operate efficiently and profitably. You will play a critical part in shaping customer satisfaction and fostering a collaborative culture within a large, multidisciplinary team.

Your leadership will be essential in achieving the dealership's goals and commitments to excellence.

Key Responsibilities:

- Manage Service, Parts, and Collision operational performance
- Ensure alignment with Toyota standards and profitability goals




- Address and improve customer satisfaction and retention
- Facilitate explicit communication and teamwork across departments
- Champion employee development through coaching and management

Requirements:

- Demonstrated leadership within Fixed Operations or a similar environment
- Solid understanding of operations, budgeting, and profitability
- Proficient in customer service and dealership technology
- Willingness to relocate to Thunder Bay

Utilize your leadership and customer service skills to enhance Wayne Toyota's service excellence.

📌 Wayne Toyota Fixed Operations Manager Role (Halifax Regional Municipality)
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📍 Halifax Regional Municipality