Join CHANEL's Yorkville Flagship Boutique as an Operations Manager, focusing on optimizing operations and client experience. You will play a critical role in implementing SOPs and inventory management.

In this managerial position, you will oversee all aspects of boutique operations from cash handling to after-sales service. You will ensure inventory integrity using advanced systems and methods while developing a highly effective team. Your leadership will guide successful change management and elevate the client experience.

Key Responsibilities:

- Monitor adherence to Standard Operating Procedures and systems
- Manage cash handling, balancing, and invoicing
- Ensure timely processing of shipments and receiving
- Improve inventory systems and stock organization
- Coach and guide the boutique staff for maximum performance

Requirements:

- 4-6 years in retail operations leadership
- Strong detail orientation and organizational skills
- Excellent communication with cross-departmental capabilities
- Proven team development and mentoring skills
- Physical ability to lift 15-20 lbs and work on-site

Lead with excellence in operations and team engagement at the CHANEL Flagship Boutique in Yorkville.

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📌 CHANEL Yorkville Operations Manager (Toronto)
🏢 Brobston Group
📍 Toronto