Poly B Plumbing Guys has grown quickly.

Now we're looking for the person who can help us grow properly.

We are a specialized Canadian home-services company focused exclusively on Poly-B pipe replacement. What started as a focused service offering has developed into a multi-market operation serving customers across Alberta and British Columbia, with significant opportunities for continued expansion.

We've proven the model.

The next stage is about building the organization around it.

We're looking for an exceptional General Manager to work directly with ownership and take increasing responsibility for the day-to-day performance of the company.

This is not a caretaker position.

We want a builder.

Someone who can take a successful entrepreneurial business, strengthen its management structure, create accountability, improve systems, develop leaders and help turn what we've built into an organization capable of operating at a much larger scale.

THE MISSION

Your job is simple to describe and considerably harder to accomplish:

Build a company that runs exceptionally well without the owners having to run everything themselves.





That means creating structure without burying the company in bureaucracy.

It means holding people accountable without killing initiative.

It means understanding the numbers, the customer, the crews and the business well enough to know where things are breaking before they actually break.

And it means developing systems that work whether we're completing 50 jobs a month or 500.

WHAT YOU'LL OWN

You will have oversight of the operational side of the business, including sales, scheduling, customer service, plumbing operations, drywall/restoration operations, administration and overall job performance.

Your responsibilities will include:

- Leading, coaching and holding managers and team members accountable.
- Building a strong management structure with explicit responsibilities and decision-making authority.
- Creating measurable KPIs and operating rhythms across departments.
- Improving the entire customer journey from lead to estimate, sale, scheduling, production,

📌 General Manager - Calgary
🏢 The Poly B Plumbing Guys
📍 Calgary