Support clients in delivering IT solutions at B4 Networks as an in-office Help Desk Technician. Bring your passion for technology and problem-solving skills to enhance client experiences every day.

At B4 Networks, we're seeking an IT-support technician with 1-2 years of experience to assist clients with hardware and software problems. This role is collaborative, focusing on fast and friendly support to small and mid-sized businesses. We value clear communication, attention to detail, and a positive attitude in all interactions.

Key Responsibilities: • Assist clients with hardware, software, and networking issues • Manage the support ticket process from start to finish • Communicate effectively with clients and internal staff • Prioritize support requests for timely resolution • Document all work accurately as it's completed

Requirements: • 1-2 years in IT support or related experience • Solid communication and active listening skills • Ability to work collaboratively in a team • Familiarity with Windows Server and Microsoft 365 • Reliable vehicle and valid driver's license

Utilize your IT skills to thrive in a supportive team at B4 Networks. #J-18808-Ljbffr

📌 In-Office Help Desk Technician atNetworks (Pelham)
🏢 B4 Networks
📍 Pelham