Elevate your career as a Bilingual Client Services Specialist with Peoples Group in Vancouver. This hybrid role focuses on exceptional customer service, handling inquiries, and fostering client relationships.
In this full-time, one-year contract, you'll respond to customer calls and emails, striving for timely resolutions and support with account openings. Your role requires you to maintain a positive attitude while ensuring compliance and meeting service levels in a call center environment. Attention to detail and strong communication skills will be paramount in this position.
Key Responsibilities:
• Respond to customer inquiries via calls and emails
• Resolve issues at first contact, enhancing client relationships
• Support account opening requests and handle transactions




• Ensure compliance with all regulations and procedures
• Maintain key performance indicators for service levels
Requirements:
• Minimum two years in a customer service role
• Bilingual in French and English, excellent communication skills
• Experience in financial services preferred
• Solid problem-solving capabilities and attention to detail
• Proficient in Word, Excel, and Outlook
Become a vital part of Peoples Group, delivering outstanding service as a Bilingual Client Services Specialist in Vancouver.
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📌 Bilingual Client Services Specialist Vancouver
🏢 Peoples Trust
📍 Vancouver