Elevate customer engagement at Scotiabank as a Senior Customer Experience Associate in Calgary, Alberta. This part-time role focuses on providing exceptional service while fulfilling customer needs and financial goals.
In this position at Scotiabank, you will be pivotal in crafting a positive experience for customers by acting as a lobby leader and ensuring they receive the right assistance. You’ll contribute to branch targets by identifying simple sales opportunities and leveraging technology to promote digital banking solutions. Your ability to solve customer needs while delivering excellent service will be key.
Key Responsibilities:
• Lead lobby activities and assist customers effectively • Identify easy sales opportunities and fulfill customer requests • Promote mobile banking applications to clients • Build strong customer relationships and understand their needs • Contribute positively to a team-oriented environment
Requirements: • Experience in simple sales and financial advice • Strong technical skills for digital banking solutions • Previous banking experience is a strong asset • Willingness to work a flexible schedule • Excellent communication and customer service skills
Excel in supporting customers and enhancing their banking experience with Scotiabank. #J-18808-Ljbffr