Join Rakuten International in San Mateo, California as an Accounts Receivable Analyst. Manage customer accounts and optimize collections processes to enhance financial health.
As part of the Order to Cash team, this role focuses on the complete collections lifecycle, including proactive outreach and dispute resolution. Your analytical skills will drive improvements in cash flow management and reduce outstanding debt. Collaborate with various stakeholders and use data insights to inform collections strategies while meeting predefined KPIs.
Key Responsibilities:
• Administer timely billing and collections processes
• Resolve escalated payment issues efficiently
• Analyze accounts receivable data for trends




• Collaborate with customers on outstanding balances
• Generate reports for strategic management insights
Requirements:
• 3+ years in accounts receivable or collections
• Experience in affiliate marketing and agency relationships
• Proficiency in Oracle and Salesforce systems
• Track record of meeting collections KPIs
• Strong written communication and Excel skills
Contribute to enhancing Rakuten’s financial processes while developing your career in a dynamic workplace.
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📌 Accounts Receivable Analyst at Rakuten (Toronto)
🏢 Rakuten Kobo
📍 Toronto