Function Health seeks a dedicated Team Lead for Testing Operations to enhance member experiences through streamlined processes. Play a key role in managing and optimizing healthcare testing workflows.

As Team Lead at Function Health, you will be responsible for overseeing testing operations and guiding a team of Ops Associates. Your focus will be on ensuring operational excellence and managing the results lifecycle efficiently. Collaborating closely with clinical and product teams, you will help implement cutting-edge processes to improve member satisfaction and operational performance.

Key Responsibilities:



• Oversee daily operational tasks for testing accuracy • Resolve member inquiries through effective triage • Analyze performance data to enhance service delivery • Identify and act on process inefficiencies • Manage team coverage for reliable operations

Requirements: • Minimum 2 years in an operations role with leadership • Background in healthcare or a related field • Strong problem-solving and analytical abilities • Excellent communication and team collaboration skills • Highly organized with a focus on details

Take charge of testing operations at Function Health, driving innovation in healthcare delivery and member engagement. #J-18808-Ljbffr

📌 Operations Team Lead for Healthcare Innovation (Winnipeg)
🏢 Function Health
📍 Winnipeg