Elevate your career with ABB in a hybrid Customer Service role based in Saint-Jean-sur-Richelieu. Engage with customers while managing orders and enhancing satisfaction.

In this customer-centric position, you'll provide internal and external service, focusing on order and claim management. With your 2-3 years of experience, you will communicate effectively with customers, addressing their needs, solving problems, and ensuring orders are handled seamlessly.

Key Responsibilities: • Oversee and manage customer orders and claims • Address after-sales issues and resolve EDI errors • Keep customers informed about shipping delays and deliveries • Collaborate with Logistics on shipping details • Participate in continuous process improvement efforts

Requirements: • 2 to 3 years of customer service experience • Must be bilingual in French and English • Proficiency in various computer systems required • Understanding of SAP considered an advantage • Robust verbal and written communication skills necessary

Use your customer service expertise at ABB to help drive impactful change in electrification solutions! #J-18808-Ljbffr

📌 Hybrid Customer Service Role - ABB (Winnipeg)
🏢 ABB
📍 Winnipeg