We are seeking an experienced Oracle CC&B / CCS Test Lead to join our team and drive quality assurance initiatives for enterprise utility implementations. In this role, you will lead end-to-end testing activities across Oracle Utilities Customer Care and Billing (CC&B) and Customer Cloud Service (CCS) platforms. You will work closely with functional leads, developers, business stakeholders, and the Oracle delivery team to ensure the delivered solution meets business requirements, quality gates are met at every stage, and the system is production-ready.This is a high-impact role for a domain expert who understands the complexities of utility customer information systems and can drive structured, evidence-based quality assurance across the full testing lifecycle.Key ResponsibilitiesDefine and own the overall test strategy and test plans for CC&B and CCS workstreamsDevelop comprehensive test coverage across functional, integration, regression,



and system testing phasesCreate detailed test estimations, resource plans, and testing schedulesEstablish and maintain testing metrics, KPIs, and status reporting frameworksTest Execution & AutomationLead manual and automated testing of enterprise applications to ensure product quality and usabilityDesign, develop, and maintain automated test solutions using Eggplant Functional and Eggplant DAIExecute functional testing to ensure application quality and business requirements are metDrive regression testing efforts to validate system stability across releasesOversee smoke testing to verify build stability before deeper testing cyclesDomain-Specific TestingValidate Oracle Utilities CC&B and CCS functionality across key business areas including:Customer Management – 360° view of customer data and interactions

📌 Oracle Cc&B / Ccs Test Lead (Calgary)
🏢 Codernation Technologies
📍 Calgary