About Us: A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500. How We Work: We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles: One team, One mission Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves. Own it We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset. Accountable to our customers We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do. Excellence in execution Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results. Be bold, fail rapid, learn faster We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it. These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best. The Role: Nitro is building a channel-first go-to-market model. The Senior Manager, Revenue Operations & Channel Partner Programs will own the operating infrastructure that enables Nitro's partner ecosystem to scale globally, with deep, hands-on technical ownership of the Salesforce systems that power it. This role sits inside Nitro's Revenue Operations organization, at the intersection of Channel, Finance, Marketing, Legal, Sales, and Partner Experience.



It is responsible for ensuring Nitro's channel programs, systems, data, reporting, partner workflows, and operational processes are clean, consistent, measurable, and scalable, and for personally building and maintaining the Salesforce infrastructure that makes that possible. The right person will not simply administer systems from a distance. They will personally configure and build inside Salesforce, identify operational friction, design repeatable workflows, improve partner and internal user experience, and create the reporting discipline needed to drive channel revenue, partner productivity, and executive visibility. This role should also bring strong AI and automation fluency as a genuine differentiator, using tools and workflows to reduce manual effort, improve routing accuracy, accelerate partner onboarding, and strengthen performance insights across the global channel business. What You Will Be Responsible For: Salesforce & Systems Ownership Own Salesforce configuration, workflow and flow-building, and system architecture across the channel and partner motion, from requirements through hands-on build, not just oversight or direction of others. Design and govern data integrity, process compliance, and system adoption standards within Salesforce and the broader GTM tech stack. Partner directly with Finance and Revenue Operations leadership on system architecture decisions affecting deal registration, revenue recognition, and reporting accuracy. Serve as the primary point of contact for the channel and partner tech stack, troubleshooting, provisioning, and resolving cross-functional system issues as they arise. Build and maintain documentation, playbooks, and a knowledge repository for channel operations and partner program processes. Channel Operations Strategy & Execution Own the operational foundation for Nitro's global channel business across North America, EMEA, and APAC. Design, document, and improve scalable processes for partner onboarding, deal registration, partner applications,

📌 Revenue Operations Manager - Channel Programs (Hybrid) (Toronto)
🏢 DealHub
📍 Toronto