Become a Care Access Representative with CBI Home Health in Whitby, ON, and facilitate seamless client care in a dynamic scheduling environment. Manage calls, chats, and staffing effectively to enhance service delivery.

This role at CBI Home Health requires problem-solving and multitasking skills as you schedule Personal Support Workers and Nurses for client needs. You will optimize staff assignments while maintaining robust communication with clients and referral sources. Join a team recognized for excellence in community health and enjoy flexible scheduling and comprehensive benefits.

Key Responsibilities: • Utilize scheduling software for efficient care provider assignments • Meet individual KPIs for calls and quality assurance • Communicate openly with clients, families,



and care providers • Build solid relationships with stakeholders in care delivery • Maintain accurate scheduling databases and client records

Requirements: • Strong communication and multitasking abilities • Experience in customer service or healthcare scheduling • Familiarity with scheduling software preferred • Problem-solving skills for client care coordination • Commitment to maintaining compliance and care quality

Support meaningful care at CBI Home Health and enhance the quality of life for clients in Whitby. #J-18808-Ljbffr

📌 Care Access Representative in Whitby (Winnipeg)
🏢 CBI Home Health
📍 Winnipeg