Why Valtech? We’re advisors, visionaries, creative and techies. We embrace all things digital. We talk to each other. We have fun. We love our clients. We’re looking ahead We are global Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience. The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. Please be aware thet French speaking skills are needed for this role. We are seeking a highly experienced

Site Reliability Expert

to lead and drive observability, reliability, and operational excellence initiatives across complex cloud-native environments. This role goes beyond platform administration and requires a strong Site Reliability Engineering (SRE) background, combining observability expertise with production operations, automation, and reliability best practices. The ideal candidate will be an experienced technical leader capable of defining observability standards and strategies , supporting product teams, implementing reliability practices, and enabling scalable monitoring solutions across distributed microservices architectures. You will thrive in this role if you are: A curious problem solver who challenges the status quo A collaborator who values teamwork and knowledge-sharing Excited by the intersection of technology, creativity and data Experienced in Agile methodologies and consulting (a plus) Role responsibilities

Define and implement observability strategies, standards, and governance across applications and platforms. Design and maintain monitoring, alerting, dashboarding, and reporting solutions using Dynatrace or equivalent observability platforms. Establish and drive SRE best practices, including Service Level Indicators (SLIs), Service Level Objectives (SLOs), error budgets, and symptom-based alerting. Partner with engineering and product teams to improve system reliability, performance, and operational maturity. Develop standards for tagging, ownership, dashboard design, access management, and alerting governance. Support teams that are not specialized in observability by providing guidance, coaching, and knowledge transfer. Lead technical workstreams,



prioritize initiatives, and ensure successful delivery within defined timelines and budgets. Analyze distributed systems and troubleshoot complex production issues using monitoring and tracing data. Promote documentation, operational rigor, and continuous improvement across engineering teams. Collaborate effectively within a distributed, multilingual environment. Must have qualifications

To be considered for this role, you must meet the following essential qualifications: Site Reliability Engineering & Observability Significant experience in Site Reliability Engineering (SRE) within large-scale production environments. Deep understanding of: Error Budgets Symptom-based Alerting Proven expertise with enterprise observability platforms such as: Dynatrace New Relic AppDynamics Strong experience with: Application Performance Monitoring (APM) Real User Monitoring (RUM) Monitoring agents and instrumentation Alerting strategies Role-Based Access Control (RBAC) SLO management Tagging and governance models Strong knowledge of OpenTelemetry (OTEL) and distributed tracing. Experience working within composable, microservices-based architectures. Hands-on production experience with: AWS Automation & DevOps Experience with infrastructure and operational automation. Practical knowledge of: Terraform Bash scripting Python scripting Experience with CI/CD tools such as GitLab CI or equivalent pipeline/workflow platforms. Delivery & Collaboration Demonstrated ability to lead technical initiatives and workstreams. Experience working within complex operational and agile environments. Strong stakeholder management and collaboration skills. Excellent communication skills in both French and English. Solid documentation practices, organizational skills, and attention to detail. High degree of autonomy and ownership. Nice to have qualifications

Experience monitoring and supporting Java Spring Boot applications. Experience within e-commerce platforms and high-transaction environments. Experience establishing enterprise-wide observability frameworks and governance models. Consulting or advisory experience supporting multiple engineering teams. The benefits





This is a

Full time position based in

Canada . The offered salary range is $100,000 - $150,000 CAD annually, depending on experience and location. Valtech offers a comprehensive benefits package effective after three months of continuous service: A

comprehensive insurance plan , where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes

short- and long-term disability coverage . Dialogue via Sun Life

provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the

Employee and Family Assistance Program , as well as a

complete mental health support program . A

$500 Personal Spending Account , which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech. A

retirement plan

where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service. Access to a

flexible vacation under Valtech's policy

to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year. Personal Technology Reimbursement

– $30/month for every employee-offered on day 1. We close during the

winter holidays

and

offer flexible scheduling

throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed. About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G;, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.

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📌 Site Reliability Expert (Winnipeg)
🏢 Valtech
📍 Winnipeg