Elevate SAP service excellence with EY as a Service Delivery Manager in Toronto. Oversee complex engagements and strengthen client relationships in this leadership-focused role.As a key member of EY’s Managed Services team, you will drive exceptional client outcomes and ensure successful SAP operational delivery. With a strong emphasis on SAP governance, you will lead cross-functional teams in identifying solutions to enhance performance across managed service operations. This strategic role requires you to leverage artificial intelligence to optimize service quality and operational efficiency.Key Responsibilities:
- Drive growth through SAP Managed Services client engagements
- Advise clients on operational transformation and outsourcing




- Lead governance forums and service performance assessments
- Shape delivery capabilities and service offerings
- Enhance service quality using AI insightsRequirements:
- Proven experience in SAP Managed Services leadership
- Ability to shape and solution client engagements
- Strong stakeholder management and executive presence
- 5+ years in SAP operations or Application Management
- Knowledge of SLAs and service delivery frameworksThis role focuses on delivering SAP operational excellence and requires solid leadership and client relationship skills.#J-18808-Ljbffr

📌 Sap Managed Services Delivery Manager (Toronto)
🏢 Ernst & Young Advisory Services Sdn Bhd
📍 Toronto