Elevate user support as the IT Deskside Support Manager at Magna in Aurora. Spearhead technical operations and executive assistance for a top automotive technology firm.

In this pivotal role, you will lead a team dedicated to providing exceptional technical support and services. This position involves liaising with C-level executives and ensuring that user issues are addressed promptly. You will drive process improvements and maintain a high standard of service delivery.

Key Responsibilities: • Supervise a team of Deskside Support technicians • Diagnose and resolve end-user technical issues • Provide support for off-site executive meetings • Ensure compliance with service level agreements • Produce regular performance reports and updates

Requirements: • Minimum 5 years in Deskside and Executive Support roles • Deep understanding of IT service management • Proven track record in top-tier customer service • Effective communication skills, particularly with executives • Experience managing budgeting and financial goals

Join Magna and enhance user experiences through proficient IT support and leadership. #J-18808-Ljbffr

📌 Magna's IT Deskside Support Manager (Winnipeg)
🏢 Magna International
📍 Winnipeg