Become a pivotal part of hospitality at The Omni King Edward Hotel as a Guest Service Agent. Ensure memorable experiences for guests arriving and departing at this iconic Toronto venue.As a Guest Service Agent with The Omni King Edward Hotel, you play a crucial role in the guest journey. This position is ideal for motivated individuals who enjoy enhancing the guest experience through attentive service. Responsibilities include managing hotel check-ins, resolving guest issues, and ensuring seamless communication across departments.Key Responsibilities:
- Welcome guests with a memorable first impression
- Handle check-ins and check-outs with accuracy
- Pre-register guests and organize key packets
- Document guest issues and ensure resolutions
- Maintain accurate guest history filesRequirements:
- Must have previous hotel front desk experience
- Excellent verbal communication skills in English
- Knowledge of Opera software is preferred
- Capable of making quick decisions in busy settings
- Availability for versatile schedulingJoin The Omni King Edward Hotel and provide guests with unparalleled service and support.#J-18808-Ljbffr

📌 Luxury Hotel Guest Service Agent (Toronto)
🏢 Omni Hotels & Resorts
📍 Toronto