About Action Force Transport Action Force Transport has been a trusted name in Canadian logistics for over 20 years. With our head office in Brampton, ON, and terminals in Langley (BC), Calgary (AB), and Montreal (QC), we specialize in long-haul, temperature-controlled LTL and FTL intermodal transportation from coast to coast. As our operations continue to grow, we are looking for a dedicated Dispatcher to join our team and support our commitment to reliable, efficient service. Position Overview The Dispatcher plays a key role in day-to-day operations by coordinating drivers, ensuring timely pickups and deliveries, and acting as a communication hub between customers, drivers, and internal teams. This role requires strong organization, quick decision-making, and the ability to perform in a fast-paced setting. Key Responsibilities - Schedule delivery and pickup appointments with shippers, receivers, and distribution centers via phone and email. - Plan and assign next-day routes for LTL and FTL operations. - Monitor driver movement using tracking systems; maintain regular communication to ensure efficiency and compliance. - Troubleshoot and resolve issues related to pickups, deliveries, delays, and route changes. - Update shipment statuses in the internal system (scheduled, picked up, in transit, delivered, exceptions). - Respond promptly to incoming emails and phone calls from customers, providing accurate shipment updates.



- Report and manage shipment refusals (damage, wrong product, temperature issues) and coordinate next steps with customers. - Dispatch drivers according to workload, schedules, and operational priorities; support emergency or last-minute adjustments. - Perform accurate and timely data entry and documentation. Required Skills & Competencies - Experience managing LTL/FTL dispatch operations. - Strong attention to detail and accuracy in fast-moving situations. - Ability to prioritize tasks from most urgent to least urgent. - Clear, professional communication with drivers, customers, and internal teams. - Confident decision-making and problem-solving ability. - Knowledge of the Greater Toronto Area and Greater Montreal Area is an asset. - Proficiency with dispatch software, email systems, and general computer applications. Education & Qualifications - High school diploma (post-secondary education is an asset). - Ability to learn quickly and adapt to new systems and processes. - Minimum 2 years of truck dispatching experience . Compensation Competitive starting salary with strong opportunities for growth as the company continues to expand. How to Apply If you are a detail-oriented professional with a passion for the transport industry, we would love to hear from you! Please submit your resume and a cover letter detailing your qualifications and experience via LinkedIn or email us at

📌 Dispatcher (Brampton)
🏢 Action Force Transport
📍 Brampton