Step into a Technical Support Professional role at our Managed Services Provider located in the BC Lower Mainland. This full time in-office position offers hands-on problem-solving and impactful client interactions.

We are looking for qualified candidates with previous MSP experience who enjoy tackling various technical challenges. You’ll navigate a structured support setting, ensuring timely resolution of multiple client issues while effectively managing tasks within a ticketing system.

Key Responsibilities:
Provide technical support across multiple client environments
Utilize a ticketing system for issue tracking and resolution
Maintain clear communication with clients and team members
Support Microsoft 365, security tools, and other client technologies
Properly escalate issues according to company protocols

Requirements:
Authorized to work in Canada (Canadian Citizen or Permanent Resident preferred)
Must reside in the BC Lower Mainland or have relocation plans
Availability for in-office work during business hours
Strong communication skills and skilled approach

Enhance your technical support career while working in a fun and collaborative atmosphere.
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📌 Dynamic Technical Support Specialist Surrey
🏢 Superion
📍 Surrey