Elevate your career with MCI as a Work-from-Home Bilingual Call Agent! Use your English and French skills to deliver top-notch customer support. This remote position offers you the chance to engage with customers and address their needs in both languages. You will be responsible for managing calls, assisting with inquiries, and maintaining high performance standards. Ideal for someone who thrives in a structured yet versatile work setting. Key Responsibilities:
Manage inbound and outbound calls in both English and French
Translate communications clearly for customer understanding
Help customers with their billing and account needs
Keep accurate records of all customer interactions
Escalate unresolved issues to the right department Requirements:
Must be at least 18 years old
High school diploma or GED required
Proficiency in both English and French is mandatory
Excellent organizational skills
Versatile availability, including weekends Make a difference in customer satisfaction as a Bilingual Call Agent with MCI, where your skills are valued.

📌 Work From Home Bilingual Call Agent Quebec City (Canada)
🏢 MCI
📍 Canada